{"product_id":"fierce-leadership-susan-scott-business-paperback","title":"Fierce Leadership by Susan Scott - Non Fiction - Paperback","description":"\u003cp\u003e\u003cstrong\u003eDetails\u003c\/strong\u003e\u003cbr\u003e\nCondition: BRAND NEW\u003cbr\u003e\nFormat: Paperback\u003cbr\u003e\nISBN: 9780749952648\u003cbr\u003e\nPublisher: Piatkus\u003cbr\u003e\nAge Range: Adult\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eOverview\u003c\/strong\u003e\u003cbr\u003e\nFierce Leadership is a candid, research-driven challenge to the management mantras most businesses take for granted. Susan Scott, the bestselling author behind Fierce Conversations, argues that popular \"best practices\" like hiring smart people or holding people accountable often quietly undermine performance, morale, and customer loyalty. Drawing on years of work inside Fortune 500 boardrooms, she offers a sharper, more honest alternative: leadership built on courageous, focused conversations rather than corporate slogans.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAbout the Book\u003c\/strong\u003e\u003cbr\u003e\nSusan Scott spent over a decade studying how leadership actually functions inside high-performing organisations—and how it quietly fails inside ordinary ones. In Fierce Leadership, she takes aim at the comfortable assumptions many executives never question: that anonymous feedback improves teams, that hiring smart people solves culture problems, or that \"customer focus\" as a slogan actually changes customer experience. Scott shows, chapter by chapter, why these ideas—while well-intentioned—frequently backfire, costing companies money, talent, and trust. Rather than simply criticising, she replaces each faulty practice with a concrete alternative rooted in what she calls \"fierce\" conversations: direct, honest, and consequential exchanges between leaders and their teams. The book is structured around recognisable workplace scenarios, making its lessons easy to apply immediately in meetings, performance reviews, and one-on-ones. Scott draws on real coaching experience with global brands, translating high-level leadership theory into practical scripts and frameworks any manager can use. The result is a leadership book that doesn't just diagnose what's broken in corporate culture—it gives readers the tools and language to fix it, conversation by conversation. For anyone tired of leadership advice that sounds good on a poster but does nothing in practice, this book offers something rarer: an approach that has been tested, refined, and proven with some of the world's most demanding organisations.\u003c\/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eExposes widely accepted management \"best practices\" that quietly damage performance and morale.\u003c\/li\u003e\n\u003cli\u003eReal-world case studies drawn from Fortune 500 companies and global leadership teams.\u003c\/li\u003e\n\u003cli\u003ePractical, ready-to-use frameworks for tougher, more honest workplace conversations.\u003c\/li\u003e\n\u003cli\u003eGuidance on building genuine accountability rather than box-ticking compliance.\u003c\/li\u003e\n\u003cli\u003eCompact paperback format—ideal for meetings, commutes, and leadership training sessions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eAbout the Author\u003c\/strong\u003e\u003cbr\u003e\nSusan Scott is the founder of Fierce, Inc., a leadership development company whose training has been used by organisations including Yahoo, Starbucks, Cisco, Nestle, and Coca-Cola. She is also the bestselling author of Fierce Conversations, which established her reputation for direct, no-nonsense communication advice grounded in real executive coaching experience. Scott's work focuses on helping leaders replace vague, comfortable corporate language with conversations that actually drive change, accountability, and results across teams and organisations of every size.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eWhy You'll Love This Business Book\u003c\/strong\u003e\u003cbr\u003e\nStraight-talking, evidence-based, and immediately actionable, Fierce Leadership cuts through corporate jargon to show what genuinely changes team performance—making it an essential read for managers, executives, and anyone shaping workplace culture.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003ePlease Note: Book cover shown may vary slightly from the UK edition received; ISBN and content remain as described.\u003c\/em\u003e\u003c\/p\u003e","brand":"Susan Scott","offers":[{"title":"Default Title","offer_id":42810789298413,"sku":"SNG11740","price":3.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0642\/4549\/8093\/products\/fierce-leadership-susan-scott-piatkus-paperback.jpg?v=1784315931","url":"https:\/\/www.letsbuybooks.com\/products\/fierce-leadership-susan-scott-business-paperback","provider":"Lets Buy Books","version":"1.0","type":"link"}