{"product_id":"never-split-the-difference-chris-voss-paperback","title":"Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss - Non Fiction - Paperback","description":"\u003cp\u003e\u003cstrong\u003eDetails:\u003c\/strong\u003e\u003cbr\u003eCondition: BRAND NEW\u003cbr\u003eFormat: Paperback\u003cbr\u003eISBN: 9781847941497\u003cbr\u003ePublisher: Random House Business Books\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOverview\u003c\/strong\u003e\u003cbr\u003eNever Split the Difference is the international bestseller from Chris Voss, a former FBI lead international hostage negotiator, co-written with Tahl Raz. Drawing on real, high-stakes negotiations with kidnappers, bank robbers and terrorists, Voss distils nine field-tested principles that anyone can use to gain the edge in business deals, salary talks, family disputes or everyday bargaining. It's a practical, gripping read that reframes negotiation as a battle of emotional intelligence rather than logic alone.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAbout the Book\u003c\/strong\u003e\u003cbr\u003eAfter years policing the streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with some of the most dangerous people on earth. Never Split the Difference takes readers inside that world of high-stakes negotiation, revealing the tactics that helped Voss and his colleagues succeed when lives were on the line. Rather than relying on textbook theories of rational compromise, Voss argues that the best negotiators use empathy, tactical listening and calculated emotional intelligence to shape outcomes in their favour. Chapters cover techniques such as mirroring, labelling emotions, the power of \"no\", calibrated questions, and how to spot and use \"Black Swan\" pieces of information that can transform a negotiation. Rooted in real anecdotes from Voss's FBI career and later consulting work, the book bridges the gap between dramatic hostage scenarios and the everyday negotiations readers face - buying a car, asking for a raise, or resolving a dispute with a colleague or partner. It has become a staple recommendation among entrepreneurs, executives and sales professionals worldwide, valued for turning abstract negotiation theory into concrete, repeatable scripts and tactics that work under real pressure.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNine field-tested negotiation principles from a former FBI lead hostage negotiator\u003c\/li\u003e\n\u003cli\u003ePractical scripts and calibrated questions you can use immediately in real life\u003c\/li\u003e\n\u003cli\u003eReal case studies from kidnapping, business and everyday negotiations\u003c\/li\u003e\n\u003cli\u003eIdeal for entrepreneurs, salespeople, managers and anyone wanting better outcomes\u003c\/li\u003e\n\u003cli\u003eBrand new paperback copy with fast, free UK delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAbout the Author\u003c\/strong\u003e\u003cbr\u003eChris Voss spent over two decades with the FBI, becoming the bureau's lead international kidnapping negotiator before founding The Black Swan Group, where he now teaches negotiation to businesses worldwide. Co-author Tahl Raz is an award-winning journalist and bestselling author who has written for Inc. Magazine, GQ and Harvard Business Review, and previously co-authored the bestseller Never Eat Alone. Together they bring a rare combination of real-world negotiation expertise and compelling storytelling to this modern business classic.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy You'll Love This Book\u003c\/strong\u003e\u003cbr\u003ePacked with gripping true stories and immediately usable tactics, this is negotiation advice that actually works under pressure - whether you're closing a deal, buying a house or just trying to win an argument at home.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePlease Note: This listing is for the UK paperback edition, ISBN 9781847941497. Cover design may vary slightly from the image shown.\u003c\/em\u003e\u003c\/p\u003e","brand":"Chris Voss","offers":[{"title":"Default Title","offer_id":56281471680894,"sku":"SNG7615","price":8.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0642\/4549\/8093\/files\/never-split-the-difference-chris-voss-paperback.jpg?v=1784374653","url":"https:\/\/www.letsbuybooks.com\/products\/never-split-the-difference-chris-voss-paperback","provider":"Lets Buy Books","version":"1.0","type":"link"}